FAQ
What is your sample policy?
- Sample will be sent to you by express with freight collect, so please inform us your courier account no.
- Paid samples are available as per requirement and specifications.
What is minimum order quantity?
- It is depended on different items with different materials and sizes. Please kindly contact us for details! Thanks!
What is the delivery date?
- Our products are normally shipped within 45 days after order confirmation. But it may take longer or shorter up to different order quantity or other special cases.
What is your payment status?
-
For production orders our terms are 30% deposit upon order placement and balance 70% after Bill of Lading copy. L/C at sight or T/T is acceptable for the deposit 30% payment.
The production order will not be processed until the deposit payment has been received, so please build this into your lead time.
I want to buy promotion bags?
-
If you have any inquiry about bags for promotion, please contact us. We have rich experience in this field and we produce around 2 million pcs bags for promotion every year.
Please also be noted that our company have do some promotions every season. Please contact us to know our current promotion project.
How can I know order status?
- We will acknowledge receipt of your order by e-mail. Some further emails will be sent to you to check about the production details of your goods. We will contact you if we have any queries about productions If you don't receive any email from us, which means your production goes smoothly and will be shipped as our contract. You can also contact us if you have any question.